{"id":10734,"date":"2020-12-14T11:25:04","date_gmt":"2020-12-14T10:25:04","guid":{"rendered":"https:\/\/lustau.es\/?page_id=10734"},"modified":"2024-03-26T12:38:57","modified_gmt":"2024-03-26T10:38:57","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/lustau.es\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"

TERMS AND CONDITIONS<\/strong><\/h1>\n

The Website offers an online shopping service, which is a simple and direct 24-hour service with all the advantages of having an extensive catalogue of updated products available from anywhere via an internet connection.<\/p>\n

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  1. General aspects<\/li>\n<\/ol>\n

    All prices are in Euro and pursuant to current regulations. All purchases made through the Website are subject to Value Added Tax (VAT), and this amount is included in the price.<\/p>\n

    Products are only served from the online store to within the Spanish Peninsula and the Balearic Islands.<\/p>\n

    The Owner reserves the right to reject an order from any User with whom there is as a dispute or there have been problems in the payment for previous purchases.<\/p>\n

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    1. Users’ obligations<\/li>\n<\/ol>\n

      Any User who makes a purchase through this Website declares to be of legal age and, if applicable, with full capacity to use payment methods and that they have sufficient funds to cover all costs resulting from the purchase of products. The User also declares to fully and unreservedly accept all the conditions of this Legal Notice.<\/p>\n

      Before placing any order, it is the User’s obligation to register on the Website. The User can establish one or more requests to purchase products or services offered through the Website.<\/p>\n

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      1. Delivery terms<\/li>\n<\/ol>\n

        The Owner only serves orders to the Spanish Peninsula and the Balearic Islands. It is not possible to complete the purchase process through the Website to destinations other than those indicated.<\/p>\n

         <\/p>\n\n\n\n\n\n
        Destinations<\/strong><\/td>\n0 to 10 kg<\/strong><\/td>\n10 to 25 kg<\/strong><\/td>\n25 to 40 kg<\/strong><\/td>\nDelivery time<\/strong><\/td>\n<\/tr>\n
        Peninsula<\/strong><\/td>\n\u20ac5<\/td>\n\u20ac8<\/td>\n\u20ac10<\/td>\n2-3 business days<\/td>\n<\/tr>\n
        Balearic Islands<\/strong><\/td>\n\u20ac12<\/td>\n\u20ac20<\/td>\n\u20ac24<\/td>\n3-4 business days<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

        The delivery times indicated are understood as from the business day following the order confirmation.<\/p>\n

        Orders over \u20ac90 are free from delivery costs.<\/p>\n

        There is no minimum order required.<\/p>\n

        On weekends and holidays, orders are not managed or delivered.<\/p>\n

        The Owner cannot be held liable for delay in order delivery for reasons not directly attributable to the Owner, acts of God or force majeure.<\/p>\n

        The orders will be delivered to the delivery address freely designated by the User. The Owner does not assume any responsibility when the product is not delivered as a result of inaccurate or false data provided by the User for this purpose, as well as if the delivery cannot be made due to reasons beyond the Owner’s control, such as absence of the recipient at the delivery address.<\/p>\n

         <\/p>\n

        If the recipient is absent, a second free delivery attempt will be made.<\/p>\n

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        1. Payment methods and Security<\/li>\n<\/ol>\n

          Pursuant to Directive (EU) 2015\/2366 of the European Parliament and of the Council, 25 November 2015, on payment services in the internal market, Users who make online payment transactions must do so through reinforced authentication. Depending on the payment method chosen and the economic value, with the exceptions contemplated in the Directive, the User must provide a second identification factor before placing an order, such as a PIN code that the User will receive on his\/her mobile phone and that must be entered in order to validate the purchase.<\/p>\n

          According to the PSD2 directive, strong authentication exists when at least two of the following elements are used for authentication:<\/p>\n